Graduate Advising FAQs
Students in the following programs register themselves for courses:
- MS Accounting
- MS Analytics
- MS Finance
- MS Sustainability Management
- MS Real Estate
- MS Taxation
- Online MBA
- Online Analytics
- Online International Relations & Business
- Online Marketing Analytics
Students in the following programs are registered by their advisors:
- Full-time MBA (including JD/MBA, LLM/MBA, and MA/MBA,
- MS in Marketing
Your advisor will contact you to confirm your registration.
Registration dates are set by the Office of the University Registrar. Once the registration period opens, students are assigned a registration date and time. Students can view their assigned date within Eagle Service-Student Planning.
Eagle Service-Student Planning is a tool students use to build a registration plan and schedule prior to their registration date. On or after their assigned registration date, students must go back into the Eagle Service-Student Planning tool to register for their selected courses.
- Add/drop deadlines and refund allocations for fall and spring semesters are published in the academic calendar and on the summer calendar for summer sessions.
- Partial to no refund is available for courses withdrawn after the add/drop 100 percent refund deadline. View the refund policy for withdrawn courses.
- Late fees are assessed if registration is not started before the first date of the class as listed in the academic calendar. As long as at least one course is registered prior to the start of class, no late fee will be assessed.
There are a number of resources you can refer to when selecting courses:
- Eagle Service-Student Planning: View ALL courses that have been offered at AU.
Note: Course sections that do not list specific meeting dates/times are not being offered for the upcoming semester, but may be offered in a future semester. - Schedule of classes: View ONLY the courses that are going to be offered for the upcoming semester, read course descriptions, and access book requirements.
- Course catalog: View program requirements by the catalog year for which you were admitted.
- Academic advising: Schedule an appointment with your academic advisor to review your course plan.
- Review the registration FAQs found at registrar.american.edu/studentplanning.
- Log into the AU portal at myau.american.edu and click on the “Eagle Service-Student Planning” link in the Academics menu.
- Add courses to your plan using one of the three following methods:
- Typing the course number into the “Search Courses” field in the upper right.
- Search courses by department by clicking on the Course Catalog tab.
- Click on courses from your “My Progress Report.” Be sure to click the bar that says "View Available Sections" to select the course section number before you add it to your plan.
- Click the “Register Now” button when you are ready to complete your registration. You should see each course appear in green once you have successfully registered.
If you are trying to register for a course, and you receive an error message stating the course is full, then it may be that this course has a waitlist. Refer to the Schedule of Classes to determine if a course has a waitlist. It will either indicate OPEN or WAITLISTED.
To waitlist:
- After you have planned the closed course on Eagle Service, click "Waitlist" on the calendar view screen to be placed on the course's waitlist.
- Check your AU email every day so you don't miss the opportunity to register for a course for which you are on the waitlist. The way the process work is:
- If someone drops the course and if you are first on the waitlist you will be notified through your AU email.
- You will have until the next evening from receipt of the email to register yourself for the course.
- If you fail to register during this time period, you will be automatically dropped from the waitlist.
Students may add or remove themselves and check their status on a waitlist in Student Planning. You can view your place on a waitlist within your portal by clicking the Waitlist link. Note that waitlisted courses may appear available within Student Planning even though the seats are being reserved for the next person on the waitlist.
Problems? If you encounter any problems like your registration failing, needing to obtain instructor consent, or needing clarification of any notations, please contact your Kogod graduate advisor.
Students must be enrolled in classes for the fall/spring semesters (or every term for online students) or must be on approved temporary leave. A maximum of two semesters (or four terms for online students) of temporary leave may be taken during the entirety of a student's program. To request a leave, submit a temporary leave form to your academic advisor or email it to ksbgradadvising@american.edu (on-campus programs) or onlinebusiness@american.edu (online programs).
If you are considering leaving your program either temporarily or permanently, please make an appointment with your academic advisor to discuss what your options are.
Your bill is generated at the time of registration. View additional information about billing, payment methods, payment plans. For information on tuition and fees info, refer to the tuition schedule. Information is also available about optional tuition insurance.
With program director approval, students in good academic standing may be able to register for an independent study. The registration process is not completed using Eagle Service-Student Planning. Instead, the independent study registration form must be completed with the assistance of a Kogod graduate advisor. For more details on independent study, send an email to ksbgradadvising@american.edu (on-campus programs) or onlinebusiness@american.edu (online programs).
With program director approval, graduate students may be able to register for credit for paid or unpaid internships with a significant academic component with the approval and guidance of a faculty member. The registration process is not completed using Eagle Service-Student Planning. Instead, the internship registration form must be completed with the assistance of a Kogod graduate advisor. For more details on internship for credit study, send an email to ksbgradadvising@american.edu (on-campus programs) or onlinebusiness@american.edu (online programs).
You can book an appointment with a graduate advisor by visiting our graduate advising page. Advisors are available by degree program.
Appointments are available Monday through Friday, 9 a.m. to 5 p.m., virtually, by phone, or in our offices. Appointments are scheduled for 30 minutes. Phone appointments require you to provide a phone number at which you can be contacted.
Evening appointments are available Monday through Thursday after 5 p.m. with advanced notice.
Please note that advisors for on-campus programs are located on the first floor of Kogod, while advisors for the online programs are located in a separate building. Your advisor will provide you with the office location before your appointment.
If you cannot make your appointment, please update your appointment in the online scheduling system or email ksbgradadvising@american.edu as soon as possible.